FAQs
Find answers to commonly asked questions about our products and services.
What sort of products are in the machines?
We stock what your people actually want. Every location gets a customized product mix based on your industry, preferences, and feedback.
How long dos it take to get my business setup?
After the operating agreement is signed, it typically takes 1-2 weeks to get your new machine installed and stocked at your location.
What name appears on customers’ credit card statement?
The preauthorization charge as well as the final charge appears as HaHa Innovation Inc.
Is there a pre-authorization charge on customer’s cards?
Yes, the amount varies but is typically $5-$10.
Why do you do a 30 day trial period?
Every location is different. What sells in a warehouse isn’t what sells in a hospital. What your morning shift grabs isn’t what your night crew wants.
That’s why we begin every new partnership with a 30-day trial period. It gives us time to learn your location’s unique patterns—which products disappear first, what times are busiest, and what’s sitting untouched.
During this month, we’re paying close attention to the data and adjusting our product mix in real-time. Too many energy drinks left over? We’ll swap them for sparkling water. Running out of protein bars by Wednesday? We’ll double the stock.
By the end of 30 days, we’ve dialed in exactly what your people want, optimized our restocking schedule, and eliminated waste. You get a machine that’s perfectly tailored to your location, and we build a partnership based on what actually works—not guesswork.
The trial also protects both of us. If the location isn’t generating enough sales or isn’t the right fit for any reason, we can part ways with no hard feelings and no long-term obligation. We only want to be where we’re adding real value